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“The solution Asentria offered didn’t require Transcom to change any hardware, saving the company more than $100,000 in rip-and-replace costs.”
Martin Cooper, president of Transcom


Press Releases


Asentria Introduces TeleBoss Series of Telemanagement Products
to Improve Management of Remote Voice and Data Equipment

All-in-one solutions allow managers to securely monitor, access, control and collect data from their voice and data infrastructure located on remote customer premises


SEATTLE – October 1, 2007 – Asentria, a leading provider of remote site monitoring and telemanagement solutions, today introduced the TeleBoss series of telecom site controllers designed to address the monitoring challenges presented by remote voice and data systems. The TeleBoss product line provides powerful, flexible and cost-effective choices for PBX vendors, call accounting service bureaus, managed service providers and enterprise managers who need to securely monitor, access, control and collect data from voice and data infrastructure located in remote customer premises.


“With the complex mix of legacy and newer IP-based systems managing remote voice equipment today is a challenge,” says Tim Stoner, founder and CEO of Asentria. “Companies that provide managed services to corporate customers must be able to monitor remote factors that can have an affect on uptime, and correct situations proactively before a failure occurs. Also, corporate customers need to control and simplify secure access to third-party service providers, while at the same time eliminating multiple costly management devices.”


The TeleBoss series includes a range of low-end to high-end stand-alone monitoring hardware devices that are deployed at remote sites where monitoring and management are required. The controllers are scalable and economical, easy to set up and use, and provide a variety of secure options for in-band and out-of-band remote access. TeleBoss offers a powerful set of versatile and intelligent monitoring and control features that enable users to immediately detect and react to potential threats at remote customer sites to prevent downtime. Key features include:


  • The TeleBoss products collect and store text-based event records from telecom devices such as PBXs, Voicemail systems, ACDs and other similar devices. Typically, these records are collected via the device serial port, but Asentria provides the industry’s first and most extensive support for IP Record Collection™ (IPRC) - the ability to query your IP PBX for data via a network connection.

  • Beyond serial and IP-based PBX monitoring, monitoring demands can also take the form of interrogating co-located network and communication devices using various standard or device-specific protocols. While traditional remote monitoring devices are inadequate to meet these new needs, advanced TeleBoss products feature the ability to monitor these protocols using both built-in dedicated features and/or customized device interrogation using built-in scripting capabilities.

  • By consolidating diverse alarm types into one device and applying business rules through TeleBoss’ flexible scripting capability, users can rapidly identify and fix critical issues before they become problems.

  • TeleBoss simplifies the task of monitoring diverse physical elements and forwarding alarms via e-mail, pager, and SNMP traps to central network management systems. Physical conditions can include intrusion, temperature, water, battery conditions and more.

  • TeleBoss enables service providers to remotely send commands to enable or disable power systems or manage devices in myriad ways. This can include power systems and control transceivers, servers, routers, A/C power and more.

  • Integrates with Asentria SitePath™ Administration Portal to provide a unified single point of access and management of TeleBoss Controllers deployed throughout the enterprise. This enables secure and easy access and delivery of alarm information.


“Asentria has always had a keen insight into the market needs for telecommunications management devices,” said Richard Hong, Executive Vice President at Communications Resources Inc. “With the new TeleBoss product line, they are addressing today’s business and technical needs, while providing a nextgeneration product that enables us to deliver optimal service quality and uptime.”


Pricing and Availability

The Asentria TeleBoss Series will be available Q4 2007. Pricing will range from $1,895 to $2,645, depending on the model.


The Company

Asentria develops remote site monitoring and telemanagement solutions that enable providers of critical communications infrastructure to more efficiently and reliably run their networks. Asentria’s products help ensure quality of service and lower operational costs, while making it easier to provision, maintain and support remote equipment. Our strategic solutions fit both large and small communication networks and provide high-value, cost-effective and competitive differentiators to our customers.


Asentria helps administrators cost-effectively manage their call reporting data and remote site infrastructure, while extending confidence and security to ensure availability, integrity and performance. Asentria enables administrators to avoid failures from poor performing equipment that threaten end-user service expectations, while providing better control to predict the performance of remote infrastructure. These new levels of protection shield end-users from remote site equipment failure. Our service provider and enterprise customers trust their remote equipment sites to Asentria. The company is headquartered in Seattle, Washington.