Recently Asentria has introduced the new SiteBoss product line for remote site equipment management and monitoring applications.
We have also begun to indicate that these new SiteBoss products should be favored over older SNMP-Link products when certifying new applications or starting new projects.
This has caused some concern with a few customers that the SNMP-Link products will be unexpectedly discontinued. Please review the
following statement and let us know if you still have any further concerns:
Our SNMP-Link product line is about 8 years old and some of its internal components themselves have been discontinued by manufacturers, making it harder for us to buy and build more SNMP-Link products. Harder, but not impossible. We still have stock of hundreds of SNMP-Link products and we are still manufacturing them. They have not been discontinued.
Nonetheless, we would like to manage a graceful transition of customers to the new SiteBoss line of products. The new SiteBoss products use all new, 'state-of-the-art' hardware and are faster and more powerful than the corresponding SNMP-Link products. Each SiteBoss product matches very well against comparable SNMP-Link products. With a few simple setup steps the SiteBoss products should be drop-in compatible with your applications designed for the SNMP-Link products. Please contact sales if you would like to sign up for the SiteBoss product evaluation program.
With that said, we will not put any customers in a position where they are forced to transition to the SiteBoss products before they are ready and comfortable with that transition. The SNMP-Link products will continue to be available for as long as necessary for us to manage that transition smoothly and painlessly for all our customers.
If you have any further concerns or questions on this subject or just want to talk with us about the issue, please contact sales and we will make sure your concerns are addressed.
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