A Fortune 500 retail company’s computer collected data directly from their PBX, formatted the data with call-accounting software, then transferred the formatted data to their mainframe. But the company’s staff discovered a Y2K conflict with the computer’s file-transfer software, and new programming to fix it would have required a considerable development cycle.
Solution
The company saved time and money by taking advantage of the inherent flexibility of Asentria’ Data-Link data buffer device. The Data-Link offered an immediate solution at a fraction of the cost. The company installed a Data-Link between their equipment to act as both a serial transfer device and a network-serving device. It first acts as a standard serial input data buffer between the PBX and the SMDR/CDR-processing computer. The computer’s call-accounting software receives the call record data from the Data-Link and formats the data for multiple reports, including a unique report for the mainframe. The processing computer then feeds the report for the mainframe back to the Data-Link via serial connection. The Data-Link can then transfer the formatted data to the mainframe via TCP/IP, modem, modem PPP, FTP poll, FTP push or Telnet. The company solved its problem without custom programming to the processing computer or the mainframe. The solution was achieved entirely through Data-Link’s menu configuration selections
Data-Link stores data from each serial input into independent “Files.” In this case, it ensures that no raw data mixes with the formatted data. Data-Link’s multiple serial ports (two, four or six) can serve as input or output channels for various applications.
Data-Link’s complete set of data-transfer protocols, coupled with its ability to store data into separate files, provided versatile data control without any complicated programming.