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SNMP-Link streamlines alarms and overall network management


A Midwest electric provider recently decided not to struggle with an inferior terminal server any longer, so the company replaced it with an Asentria SNMP-Link and immediately improved their alarm capabilities. Their former terminal server had two serious disadvantages. It lacked network protocols, and the ability to send pager alarms, which forced the company to use third-party products to detect and send alarms. The SNMP-Link streamlined their application by consolidating all the required features into a single device that is completely compatible with their HP OpenView (HPOV) network management software (NMS)*.


The company uses HPOV NMS to monitor remote microwave building sites 15 to 250 miles away from their staffed command console. They identify alarms from lighting, uninterruptible power supply (UPS), temperature, and various building security alarms. Notification is sent via pager to operational personnel for immediate response to critical alarms. SNMP-Link replaced the third-party hardware and software, and provided direct alarm transfers to the NMS and pagers. SNMP-Link even reduces the required number of alarms because it has advanced alarm evaluation and messaging to more clearly communicate alarm severity. The installation significantly reduced the number of technician visits to the site, and alleviated the operational frustrations and extra costs that stemmed from inadequate information.


“We created a sort of artificial intelligence by comparing multiple alarms with the SNMP-Link,” says the company’s senior IT manager. “If the NMS receives simultaneous alarms from a microwave dish and the UPS that powers it, the NMS can pinpoint the problem to the UPS. That means a UPS technician can be paged immediately, instead of sending someone to the site to determine where the power failure occurred.”

* Asentria is an HP OpenView Solutions Partner