Technical Support Resources

If you do not find the information you are looking for here, please contact us. Please contact Sales for sales related information, or Tech Support for technical information (both links at right).

Remote Site Products

Download Remote Site Product Guide

• SiteBoss 572

• User Manual (pdf)
• ROOT MIB
• MIB v4.12



• SiteBoss 571

• User Manual (pdf)
• ROOT MIB
• MIB v1.44



• SiteBoss 550

• User Manual (pdf)
• ROOT MIB
• MIB v1.61
• MIB v4.61



• SiteBoss 530

• User Manual (pdf)
• ROOT MIB
• MIB v1.43



• SiteBoss 450

• User Manual (pdf)
• ROOT MIB
• MIB v1.50
• MIB v4.50



• SiteBoss 350

• User Manual (pdf)
• ROOT MIB
• MIB v4.15



• SiteBoss 340

• User Manual (pdf)
• ROOT MIB
• MIB v4.00



• SiteBoss 220

• User Manual (pdf)
• ROOT MIB
• MIB v1.02



• SiteBoss 410

• User Manual (pdf)
• SiteBoss Configuration Software (zip)

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Legacy Remote Site Products

• SiteBoss 570/570A

• User Manual (pdf)
• ROOT MIB
• MIB v1.46



• SiteBoss 420

• User Manual (pdf)
• ROOT MIB
• MIB v1.07



• SiteBoss 412

• User Manual (pdf)
• SiteBoss Configuration Software (zip)
• MIB



• SNMP-Link SL81

• User Manual (pdf)
• MIB



• SNMP-Link SL61

• User Manual (pdf)
• MIB v1.20 (zip)



• SNMP-Link SL10

• User Manual (pdf)
• MIB SL10 (zip)
  For use with the SL10 software version 3.10
• MIB SL10 104 (zip)
  For use with SL10 V3.00 - 3.09
• MIB SL10 101 (zip)
  For use with SL10 v1.00 - 2.99
• Windows Configuration Software v304 (zip)
  For use with SL10 Rack mount unit, software versions from 3.00 to 3.04
  Minimum Req: Windows 98 or newer; NT 4.0
• Windows Configuration Software v2 (zip)
  For use with SL10 wall mount unit, software version 2.01A
  Minimum Req: Windows 98 or newer; NT 4.0
• Windows Configuration Software 402L (zip)
  For use with SL10 Rack mount unit, software versions 3.05 - 3.09
• Windows Configuration Software 5.01 (zip)
  For use with SL10 software v3.10 and later



• SNMP-Link SL12

• User Manual (pdf)
• SL12 MIB (zip)
• Windows Configuration Software 5.01 (zip)
  For use with SL12
• AlarmManager updated product definition file version 06 for SL12 (zip)

Telemanagement Products

Download Telemanagement Product Guide

• TeleBoss 850

  • User Manual (pdf)
  • ROOT MIB
  • MIB v1.29
  
  

• TeleBoss 850-JITC

  • User Manual (pdf)
  • ROOT MIB
  • MIB v1.17
  
  

• TeleBoss 830

• User Manual (pdf)
• MIB v1.04



• TeleBoss 820

• User Manual (pdf)

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EventSensor Products

• EventSensor

• User Manual (pdf)



• PowerBoss PB6

  • User Manual (pdf)
  
  

• PowerBoss PB4

  • User Manual (pdf)
  
  

• PowerBoss PB2

  • User Manual (pdf)

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Legacy Telemanagement Products

• TeleBoss 810

• User Manual (pdf)



• Data-Link DL150

• User Manual (pdf)
• MIB



• Data-Link DL100

• User Manual (pdf)
• MIB (zip)



• Data-Link DL50

• User Manual (pdf)



• Data-Link DL30

• User Manual (pdf)



• Data-Link DL880

• User Manual (pdf)
• MIB (zip)
• Configuration Software (zip)
  DL Config Configuration GUI program v1.05 for the Data-Link
  Minimum Req: Windows 95 or newer; NT 4.0
  Note: Only for use with the Data-Link DL880

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Other Software

• OmniDiscover

• OmniDiscover 1.03.00 (exe)



• AlarmManager

• AlarmManager 2.28 (exe)



• Password Generator

  • Password Generator (zip)
  
  

• Decryption

  • Omni Decryption Service